1. Information We Collect
a. Information You Provide Directly
We collect personal information you provide when you:
- Create an account (e.g., name, email, phone number, and password).
- Make purchases (e.g., phone numbers for airtime or data, utility account details).
- Contact our customer support team.
b. Information We Collect Automatically
When you use the Pay4Services app, we automatically collect:
- Device Information: IP address, operating system, and device type.
- Usage Data: Transactions, preferences, and app interaction history.
- Location Data: To ensure service availability, we may collect approximate location data (with permission).
c. Information from Third Parties
We may receive information about you from:
- Payment gateways to process transactions.
- Utility providers for service verification and billing.
2. How We Use Your Information
We use the information we collect to:
- Facilitate the purchase of airtime, data bundles, and utility payments.
- Process payments and transaction records.
- Provide customer support and resolve issues.
- Communicate important updates, promotions, and offers.
- Ensure the security of your account and our platform.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We may share your personal information in the following cases:
a. With Service Providers
We share necessary information with third-party service providers for:
- Payment processing.
- Utility bill verification and fulfillment.
- App analytics and performance monitoring.
b. Legal Compliance
We may disclose your information to comply with legal obligations, such as court orders, or to protect our rights and users' safety.
4. Your Privacy Choices
You have control over your personal data:
- Account Management: Update or delete your personal information through the app settings.
- Marketing Preferences: Opt-out of promotional emails or notifications.
5. Data Security
We implement advanced security measures to protect your data from unauthorized access, alteration, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal requirements. After this period, your data will be securely deleted.
7. Children's Privacy
Pay4Services is not intended for individuals under 18. We do not knowingly collect data from children. If we discover a child has provided us with personal information, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated through the app or email. Please review this Policy regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: pay4services1@gmail.com
- Phone: 09033338013
- Address: Shop 1 all protestant church Police barracks barkin Ladi, Plateau State, Nigeria